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With the transition of management companies, a few general questions have come up often. Therefore, we thought we would answer them here to help clarify any confusion.
Q: Who is the new property manager?
A: Angie Brazda with HRCA is the new property manager. Her office is located at the Westridge Recreation Center and she can be by phone at 720-348-8262 or email at angie.brazda@hrcaonline.org. Please don't hesitate to contact her with any questions.
Q: Where do I get the direct debit form so that my monthly dues are automatically withdrawn from my bank account?
A: The necessary form is on the website under the 'forms' page. Please complete the form and submit it to the address indicated on the form.
Q: Can I write one check for the first 3 months of dues until direct debit starts?
A: Absolutely. Please just include the 3 payment coupons with your check.
Q: Where do I mail my payments and direct debit forms to?
A: The administrative office of HRCA: 9568 University Blvd, Highlands Ranch, CO, 80126
Q: I have direct debit with Hammersmith, why do I have to resubmit the paperwork.
A: Due to the Patriot Act, Hammersmith cannot share account information with the HRCA. Therefore, HRCA has to start from scratch to gather the information from homeowners. Please feel free to contact your property manager, Angie Brazda, with any questions.
Q: The payment coupons sent were dated 2011. What should I do?
A: New coupons are being mailed to all residents with the correct 2012 date. Please discard the incorrect coupons and use the newly mailed coupons.
Q: What is my work order was not completed prior to the property manager transition?
A: Please notify Angie Brazda so that she can follow up and ensure all necessary repairs are completed.
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